Frequently Asked Questions
Everything you need to know about Ralphs Cigars lifestyle and apparel.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days depending on your location.
Do you offer international shipping?
Yes, we ship our apparel and accessories worldwide. International delivery times vary by country and typically range from 7-14 business days.
What is your return policy for apparel?
We accept returns on unworn and unwashed clothing items within 30 days of purchase. Items must have original tags attached to be eligible for a refund.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your products true to size?
Our fashion items generally follow standard US sizing. We provide a detailed size chart on every product page to help you find the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.